Privacy Policy
This policy explains what personal information NERIA TRAVEL collects through this website, why we collect it and what rights you have.
Who we are
NERIA TRAVEL provides tailor-made travel, concierge and hospitality support services in Greece. Contact: info@neriatravel.com. [Placeholder: registered business name, legal form, registration number and registered address to be completed before launch.]
What we collect
Through the enquiry form: your name, email address, phone or WhatsApp number, preferred contact method, requested service, destination, preferred date, number of guests and the content of your message. Through the review form: your display name, country, the service used, your rating and your review text. We only collect these when you choose to submit them.
Why we use it
To respond to your enquiry, prepare a proposal, coordinate the services you request and, where you have consented, publish your review. We do not sell your data and we do not use it for automated decision-making.
Legal basis
We process enquiry details on the basis of your request and our legitimate interest in responding to it, and we publish reviews only on the basis of the consent you give in the form.
Sharing
Where a service requires it, we share only the details needed with the specific local partner involved, such as a driver, boat operator, restaurant or photographer. Our website and database are hosted by service providers acting on our instructions.
Retention
Enquiries are kept for as long as needed to handle your request and to meet any applicable record-keeping obligations. Published reviews remain until you ask us to remove them.
Your rights
Under the GDPR you may request access to your data, correction, deletion, restriction of processing, or withdraw your consent at any time. Write to info@neriatravel.com and we will respond. You also have the right to complain to your national data protection authority.
Cookies
This website does not use advertising or analytics cookies. Your language preference is stored locally in your browser so the site remembers it on your next visit. If we ever add non-essential cookies or analytics, we will ask for your consent first.
Official business registration details will be added here before public launch.